All email notifications in your LearnWorlds school are being sent from the noreply@learnworlds.com email address. It is feasible to change this so that all notifications will be sent from @yourdomain.com email address. This enhances the overall deliverability of emails and helps the seamless integration of the platform with your site/brand.
This article contains detailed instructions on how to add DKIM and SPF records in GoDaddy a step that is required for white labeling your school's email notifications. Below are the detailed steps. The process is quite similar to other domain hosting providers as well:
1. Go to Godaddy.com and log into your account.
2. Navigate to My products → Domains → Manage DNS.
3. Once the menu with the Records appears, click on Add to add a new record:
The type of record you will add is a TXT (Text) type. This will create the SPF Record you need for email. The "Host" Field should contain @ and the "TXT value" should be: v=spf1 include:spf.mandrillapp.com ?all
If you already have an SPF record (besides the one you need to add for your LearnWorlds school) you need to merge them into one and not create a new record. More specifically, a) you need to edit the existing record and if it ends with ?all change it to ~all (it's essential to use the diacritic mark ~). Then b) add include:spf.mandrillapp.com before the ~all part in your existing SPF record. It's really important to add space before the ~all part, otherwise, the system will produce an error. For example, a final result would look like this: v=spf1 include:spf.protection.outlook.com include:spf.mandrillapp.com ~all Once you are done, click on Save.
4. Click on Add again, in order to add a second record. The type of record you will add is a TXT (Text) type.
This will create the DKIM Record you need for email. The Host Field should contain mandrill._domainkey and the text value should be:
v=DKIM1;k =rsa;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;
Once you are done, click on Save.
Notes:
- Don't forget to check if you have successfully added your SPF and DKIM records here https://www.mail-tester.com/spf-dkim-check by inserting your Domain name. Αs α DKIM Selector, type mandrill.
- If you have purchased more than one domain, you can connect any domain you want to set your email white-labeling, even if your school has a different custom domain connected.
5. When these 2 records have been successfully added, please send us a message at support@learnworlds.com informing us about the new email address you have chosen as your school's notification sender so that we can finalize the process.