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General Overview: Subscriptions

Availability
Starter
Pro Trainer
Learning Center
High Volume & Corporate

In this article, you will find information on all there is to know about subscription plans. You will learn more about how to create, offer, and edit subscription packages for your courses and earn more revenue for longer.

When to Use Subscriptions

Subscriptions are usually used when you:

1. Sell courses that are continuously updated with new content.

2. Sell courses at a higher -usually- one-off payment price or at a lower price via recurring payments (subscriptions).

Subscription Requirements

You should be in the Pro Trainer plan or higher and integrate Stripe as your payment gateway. Paid, private, and enrollment closed courses can be added; however, subscription plans cannot include free courses.

Create Subscription Plans

Navigate to Marketing → Subscriptions and click on Create subscription plan. You can find out more in our respective article

Sell Courses via Subscriptions

You can choose between the following options:

1. Subscriptions and one-off payments: Sell your courses via both subscriptions or one-off payments. Users can pay a one-time or recurring fee to access your course(s). 

2. Subscription-only school: Create a membership site and sell your courses via subscriptions only (and not with one-off payments). You can set this up in your financial settings. Check how here.


Note: This is also feasible if you want to have a subscription-only school and sell only some specific courses with one-off payments. Contact us to learn how at support@learnworlds.com.

Edit Subscriptions

You can edit all the details, including courses or settings, apart from the subscription URL, the price, and the billing interval. If you want to change the price or billing interval, you must archive/delete the plan and create a new one. Check how to manage your plans here.

Manually Add Users to a Subscription

1. Via the Users page. This action should only be taken if you want to give access to the user for a specific duration. This manual subscription enrollment within your LearnWorlds school does not reflect on Stripe, and it does not involve any payment. You give out-of-charge access to the subscription hence we recommend setting the price as 0 (to avoid confusing your user). Check more info here

2. Via your Stripe account. This is an action to take if you wish to manually enroll a user to a subscription so they will get enrolled in Stripe’s subscription “trial” mode and later be notified to enter their credit card details and get charged for the next billing cycles. See all the steps here

Cancel a Subscription Plan

In general, we suggest users cancel their subscription via their Account Page. However, admins can do so through the Stripe account or by manually unenrolling the user from the subscription plan. 

Manage the Subscription or add/edit the Payment Method

Users can manage their subscriptions via the Account page. Users can change their plan, add their payment method (if they are still in trial mode), or edit the existing one. Check all the steps here

Multiple Subscription Plans

You can create as many subscriptions as you wish; however, according to Stripe’s specifications, a user can be subscribed only to one subscription plan at a time. It is not feasible for a user to subscribe to all the subscriptions of your school at the same time.

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