Submit a ticket My Tickets
Welcome
Login  Sign up
Open navigation

How to Create Community Manager and Space Manager Roles

Availability
Starter
Pro Trainer
Learning Center
High Volume & Corporate

Our Knowledge Base Center articles are being updated for our new platform design. Need assistance? Reach out to support@learnworlds.com


In LearnWorlds, there are the Predefined Roles, and you can also create Custom User Roles (in the Learning Center plan or higher). Hence you can create Community Managers and Community Space Managers who are responsible for your overall Community and Community spaces, respectively.


Using a Community inside your school can help users connect, collaborate, and grow together. You can divide this vibrant community into smaller groups and enhance communication, using Spaces, where Community Space Managers are responsible. Spaces are dynamic clusters within your community's Collections (groups of spaces within your community).  

Community Manager and Community Space Manager Role Permissions

Community Space managers are able to View/Edit/Post/Delete posts in their assigned spaces, while Community Managers can: 

  • View/Edit/Post/Delete posts
  • Add/Edit/Reorder/Delete collections
  • Add/Edit/Reorder/Delete spaces

in all community spaces.

How to Create a Community Role

There are two different ways to create a new Community/Community Space Manager role:

1. Navigate to Users → Collaborators → Manage roles

2. Navigate to Users → Collaborators → Create a custom role


In both options, you can edit the community manager user role or create new ones based on that one.


How to Assign a Community Manager Role

You can assign a Predefined or Custom Community Manager Role in the process of adding a new user to your school (from the All Users page or Users → Collaborators), or by navigating to the Users → All Users page, hovering over the three dots next to the user you wish and click on Edit user.


Choose the Community Manager Administrative Role (the Predefined or the Custom one). Once assigned, you can see a list of your created Community Managers by navigating to Users → Collaborators → Administrative:

How to Assign a Community Space Manager Role

There are two ways that you can assign a Community Space Manager:

1. You can assign a Predefined or Custom Community Space Manager Role in the process of adding a new user to your school (from the All Users page or Users → Collaborators → Management), or by navigating to the Users → All Users page, hovering over the three dots next to the user you wish and click on Edit user.


Choose the Community Space Manager Role and the Assigned Community Spaces, and click on Update User.

2. In your Community page, once a user is added to your created space, navigate to Collections, hover over Actions in the Space you are interested in, and click on Space Members. You can then hover over the user you wish to assign and Promote them to Space Manager. You can also check this article about community spaces

Once assigned, you can see a list of your created Community Space Managers by navigating to Users → Collaborators → Management:

It is also feasible to demote a Community Space Manager, by clicking on Demote from Space Manager in the Space you are interested in under Space Members by hovering over the manager.

Simulate the Community Roles

You can check the aspects of the platform that the specific reporting role can view without having access to the actual data, by hovering over the role on the Manage User Roles page and clicking on the Simulate option.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.