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How to Bulk Unenroll your Users

Pro Trainer
Learning Center
High Volume & Corporate

To streamline user management in LearnWorlds, you have the option to execute bulk actions, facilitating faster and more efficient administration of your users. Among these actions is the ability to conduct bulk unenrollments, enabling you to seamlessly unenroll multiple users from your courses in one go

1. Navigate to Users  All Users.

2. Hover over Bulk actions, and click on Unenroll users.

3. Prepare your .xls or .xlsx file. Each Bulk action option offers a template Excel file. You can download it, add the data, and re-upload it. The template file contains 2 columns: Email and Products. In the Products column, add the product's ID. See how to find products' IDs here.

If you wish to unenroll your users from multiple products, add the semicolon (;) between the products

Here is an example of how the file should be:

4. Add a Name for Users Actions log, to identify the progress of your Bulk action.

5. Click on Unenroll users.

Alternatively, you can select the course you wish to unenroll users, select all users, and unenroll. Notes:

  • To find the record of your Bulk actions, navigate to Report  Activity logs →  Users actions. You can find more about the Users Action Log here.
  • When downloading the default template, it's important not to make any changes to the Headers row. The titles should remain the same and not be reordered, renamed, or added. Otherwise, the upload will not be completed.
  • Make sure to clear the format when copy-pasting information in your Excel file, such as links on the emails or rich format on font styles. Otherwise, the import will not be completed.

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