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How to Enable Biometric Authentication for your Mobile App Users

Biometric authentication allows learners to log into your mobile app using face recognition or fingerprint scanning, depending on their device's biometric capabilities. This feature simplifies the login process, especially after session timeouts, making it convenient for users to quickly re-access the app.


This feature works seamlessly with settings like “Disable multiple sessions” or “Force logout,” providing a faster login option when users need to re-enter the app.


Biometric authentication cannot be used when logging in via SSO or social login. It can only be used as an alternative to logging in with a Learnworlds username and password.


Examples/Use Cases

  • Quick Re-Entry: After being logged out due to inactivity, learners can re-enter the app with a single touch or glance.
  • Enhanced Security: Ensures only the learner can access the app using their unique biometrics.
  • Ease of Access: Eliminates the need to remember and enter login credentials every time.
  • Session Control: Works effectively with features like “Force logout” to maintain secure but convenient app access.


In this article, we will learn how to enable biometric authentication for your mobile app users and guide learners on how to set it up on their devices.

Configuring Biometric Authentication for Mobile App Users

To enable biometric login for your learners, you need to activate it from the LearnWorlds admin dashboard.


Navigate to Mobile App  App Settings  Sign in/Sign up menu and toggle the biometric authentication feature on to enable it for your mobile app users.

Setting up Fingerprint and Face ID as a User

For learners to use biometric authentication, they must first enable fingerprint or facial recognition on their devices. If these options are not yet set up, users will be prompted to adjust their device settings.


  • For iOS Users: Face ID or Touch ID availability varies by device model. 
  • For Android Users: Devices with Android 10 and above may allow both face and fingerprint recognition, depending on the device model. Devices with Android 9 and below support only fingerprint IDs.


Once fingerprint or face ID is set up in device settings, the user can allow your mobile app to enable biometric authentication. After clicking enable, a biometric authentication setting will be enabled in the app settings.


Using Biometric Login

Once enabled, learners will see the biometric login option on the app’s login screen. They can log in using their fingerprint or Face ID. If preferred, learners can disable the biometric login feature anytime through the app settings.

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