The biometric authentication feature allows your learners to log into your mobile app using face recognition or fingerprint, based on the biometric options available on their device. Enabling biometrics simplifies the login process, especially after session timeouts, making it easier for learners to quickly re-access the app.
This feature is particularly useful when combined with the “Disable multiple sessions” or “Force logout” settings, providing a quick login option for users re-entering the app.
Biometric authentication cannot be used when logging in via SSO or social login. It can only be used as an alternative to logging in with a Learnworlds username and password.In this article, we will learn how to enable biometric authentication on your mobile app.
Configuring Biometric Authentication for Mobile App Users
To enable biometric login for your learners, you need to activate it from the LearnWorlds admin dashboard.
Navigate to Mobile App → App Settings → Sign in/Sign up menu and toggle the biometric authentication feature on to enable it for your mobile app users.
Setting up Fingerprint and Face ID as a User
Learners must enable either fingerprint or facial recognition on their devices to use biometric authentication. If a user hasn’t yet set up these options, they’ll be prompted to adjust their device settings before using biometric login in the app.
- For iOS Users: Face ID or Touch ID availability varies by device model.
- For Android Users: Devices with Android 10 and above may allow both face and fingerprint recognition, depending on the device model. Devices with Android 9 and below support only fingerprint IDs.
Once fingerprint or face ID is set up in device settings, the user can allow your mobile app to enable biometric authentication.
- After clicking enable, a biometric authentication setting will be enabled in the app settings.
- Once enabled, the biometric login option will appear on the app's login screen, allowing learners to log in using their fingerprint or face ID. Learners can disable biometric login anytime through the app settings if they prefer.