This article can help introduce your team to LearnWorlds and present some of the main features and tools of your school's plan to make their journey easier and less time-consuming.
Roles and Permissions
Before continuing to the most technical aspects of LearnWorlds, It is helpful to understand the different User Roles. There are four Roles Levels to structure your team’s hierarchy:
|Administrative Roles||Instructional Roles||Reporting Roles||Seat Management Roles|
|Admin, Developer, Website Designer, Mobile Manager, Marketer, Customer Support, Financial Manager, Affiliate Manager||Course Creator, Instructor,|
The differences between the available features per plan are the following:
Assign Predefined Roles
25 Administrative /Instructional/ Reporting
200 Administrative/ Instructional / Reporting
|5||200 Seat Managers|
In LearnWorlds' schools, there is at least one admin account. Having Instructors, Reporters, or Seat Managers is optional and available based on the LearnWorlds plan.
User role level (Learner)
Administrative role level → Have full access to all or some areas of the platform.
Instructional role level → Have access to specific platform areas but limit the displayed data only to those related to the selected courses.
Reporting role level → Have access to specific platform areas but limits the displayed data only to those related to the selected reporting segments.
Seat Manager role level → Have access to specific areas of the platform but limit the displayed data only to those related to the seat management system.
With Multiple Schools, we offer an additional layer of access for admins in an organization:
Organization owner: The admin who creates the first school of the organization (a cluster of schools).
- Creates/Clones/Deletes Schools
- Creates Super Admins (with specific permissions)
Super admin: A user created by the organization owner with specific permissions within the organization and at least one assigned school. A Super Admin, is simultaneously the LearnWorlds Admin of the individual schools that are assigned to, meaning they have full authoring access to their assigned schools.
- Sees their assigned schools in the Multiple Schools Dashboard.
- Creates/Clones/Deletes schools (if they have the specific permissions)
You can find out more about the differences between Organization owners and Super admins in this article.
Create the Website - Site Builder
You can confidently create a successful and beautiful website easily, with no coding or designing skills necessary, to skyrocket your business!
In this article, you can find more information and educate your team on how to create, edit and manage your pages: General Overview: Creating Pages/Page Structure
Your courses are the heart of your school and play an important role in the success of your online business. Your team may need to know how to create and edit courses and course content.
a. A course can either be created from your Course Manager page or by clicking on Create course on your left. You can find out more information in this article.
b. Courses can have different statuses based on your needs; they can be set as Paid, Draft, Coming Soon, Free, or Private. In this article, you can check more information about the different types of courses for your school.
c. After the course is created, fill it in with your content. Your courses can be separated into sections that will include your activities. You can use many different types of activities, such as Videos, E-books, PDFs, Assessments, SCORMs, etc.
An important part of your school is your Reports and Analytics, since they can help you monitor your school. Your team may be able to export reports, depending on their user role/permissions. Here are the different reports available:
|You can create your school's reports, check your user's progress, create user segments, monitor course insights, schedule reports, and check Reports log.|
Gradebook, Certifications, Review Center
|Sales Reports||Orders, Product revenues, Instructor revenues, Canceled Sales.|
Events log → You can monitor what is happening within your school and search for specific activities.
Emails log → You can locate all the emails that have been sent from your school.
Users action log → You can find a record of your Bulk actions log
After launch, your team may need to troubleshoot users' issues, so a useful feature is the "Log in as this user' feature. In this article, you can learn more about how to Login as a User and troubleshoot issues.
- Ensure that your users are informed about this action and that you have their permission.
- In such cases, you can also create a test user to check any issue from your end: How to Create a Test User Account